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Privacy Notice

Fine Host S.A. de C.V. better known as Fine Host, with address at Calle 18D 239 x 35A and 37 Fracc. Gran San Pedro Cholul CP 97305 Merida, Yucatan and website www.finehost.mx, is responsible for the use and protection of your personal data, and in this regard we inform you as follows:

 

What are the purposes to collect and use your personal data?

The personal information we collect from you will be used for the following purposes that are necessary for the service you request: Response to contact form messages: When you send an information mail to us, we will be collecting Personal Information such as: Name, phone number and email. This in order to give the provision of any requested service

The purpose of this is to contact our visitors and users with general and personalized service related notices and promotional messages.

 

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

Identification and contact data: Name, Address, Telephone Number, Email. 

 

How can you access, rectify or cancel your personal data, or object to its use or exercise the revocation of consent?

You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). In addition, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

 

To exercise any of the ARCO rights, you must send a request via email to info@finehost.mx and must contain: Full name of the holder, Address, Telephone, email used in this website, copy of an official identification attached, Subject "ARCO Rights".

 

Description of the purpose of the letter, which may include but not limited to the following: Revocation of consent to process your personal data; and/or Notification of the improper use of the processing of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In case of rectification of personal data, you must indicate the exact modification and attach supporting documentation; it is important in case of revocation of consent, please note that not in all cases we can meet your request or terminate the use immediately, since it is possible that for some legal obligation we require to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.

 

We will respond to your request within 10 business days via the same email address to which the request was sent.

 

The use of tracking technologies on our web site.

We inform you that on our website we use cookies, among other technologies, through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and experience when browsing our website. The personal data we obtain from these tracking technologies are the following:

Identifiers: Internet Protocol (IP) of your browser, browser type, type of device from which you visit us.

 

The actions you take on our website, and the content, features and activities that allow us to get an idea of which parts of the website you visit and how much time you spend in each section. We may also collect information about your interaction with e-mail messages, such as whether you opened, clicked on, or forwarded a message, which we use to provide services and products to our customers; notify you about new services or products that are related to those already contracted or purchased and communicate changes in them; develop studies and programs that will be necessary to determine consumer habits; periodically evaluate our products and services in order to improve their quality; evaluate the quality of the service we provide; improve, operate, maintain, and debug our website and our services; maintain a record of our business relationship with you and in general for administrative purposes such as identification, statistical analysis, billing and collection.

 

These cookies, and other technologies, can be disabled. To find out how to do this, please consult your browser's help menu. Please note that if you disable cookies, you may not be able to access certain personalized features on our website.

 

Changes to this privacy notice

This privacy notice may be modified, changed or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons. We are committed to keep this privacy notice updated on the changes that may occur and you can always consult the updates that exist on the website www.finehost.mx

 

This privacy notice was last updated on 10/14/2021

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